Contemporary Automotive Customer Testimonials
Great dealing with the service department. Great customer service. Had some work done Saturday and Kelly and Brandon were great.
They addressed the issue I was having, made a recommendation for repairs, in and out in a reasonable amount of time…everything works great!
They were able to get me in on short notice before I had my surgery. Truck was repaired. Great job.
Never sent touch up paint like they were supposed to. Thanks Alex
Didn’t buy a vehicle from here and the salesman didn’t even bother to greet my wife.
Overall a very good experience from Jack (sales), the Sales Manager to the Business Manager. No pressure and no nonsense. They also kept their promise of a second key phob. Highly appreciated
My service advisor, Joe, was fantastic. His communication throughout the service was appreciated and made the experience great.
Always a good experience…. Kelley is always helpful and pleasant. Will continue to use Contemporary as my Ram service center! Great work!!
I leased a Jeep Wrangler here last week and Andrew made the transaction seamless by being very courteous, helpful and professional. I have done a lot of business with this dealership over the past few months because my Jeep 4xe's lease is coming to an end (and that car is a lemon with a bunch of recalls that warn you that it will can afire! can't wait to get rid of that thing!) and I have been trying to find the right car for me. I initially bought a QX60 from Jack who is also a dedicated young, ... Read More DealerRater - Oct 25, 2026
Great experience working with the Contemporary sales team. Andrew made things very easy, from trade-in to financing. In and out with a new Jeep in a couple hours, zero hassle
Awesom dealership to deal with ! Very professional and friendly, the service department did a great job on making sure i was included in every step of the operation they preformed on my 2023 ram! I would definitely recommend them to other future people that need work done to there vehicle's, thank you for a great experience!
I had my Ram towed in around 4pm on a Thursday afternoon. I dealt with Joe in the service department. Vehicle had a ball joint failure while I was putting new tires on at Town Fair Tire in Nashua. I got a call at 2pm on Friday that the Ram was all set. Incredible turn around, that’s what I call customer service! Thanks Joe & Contemporary great job. I’ll be seeing you folks for service from today forward on my Ram!
I had 2 recalls and an oil change in 2 separate visits. My appointments were midday and midweek. I was satisfied and impressed. The staff and facility did everything as expected. Service representative Joe was on time and easy to work with. Recommended!
Great job Khalil! You were awesome from start to finish. Appreciate all your help!
Stephen Shea, the sales manager at Contemporary Chrysler Jeep, went above and beyond helping me with buying, selling, and everything in between. He’s a great person who truly cares about his customers and makes the whole process easier. I hope the company recognizes the effort he puts into keeping people happy. If you’re heading there, ask for Stephen. I highly recommend him!
Joe was great! Everything was done on-time, efficiently and professional. I will definitely use them for future maintenance on my Fiat Spyder.
Joe was a great help! Fast and great service!
Working with my salesman Andrew was a pleasure throughout my process of looking for a jeep wrangler that fit my needs.He asked questions about what I needed and the best fit not just try to sell me a vehicle.Complete professionalism at its best.
Jack, Jay, and Stephen made this one of the best car-buying experiences I've had. Purchasing from out of state, I really appreciated how responsive Jack was throughout the process. He took the time to answer every question and made sure I had all the information I needed before making the drive to the dealership.
Stephen worked with me on my trade and helped put together a deal that made sense. Jay handled the financing and took the time to clearly explain everything from start to finish.
What stood out most was how straightforward and transparent the entire process was. ... Read More Google - Oct 8, 2026
Just save yourself the time money and headache. This dealership and the manager Osiris is extremely unprofessional and rude. Screaming at paying customers over the phone.
Jack, Jay, and Stephen made this one of the best car-buying experiences I've had. Purchasing from out of state, I really appreciated how responsive Jack was throughout the process. He took the time to answer every question and made sure I had all the information I needed before making the drive to the dealership.
Stephen worked with me on my trade and helped put together a deal that made sense. Jay handled the financing and took the time to clearly explain everything from start to finish.
What stood out most was how straightforward and transparent the entire process was. ... Read More DealerRater - Oct 7, 2026
Khalil was awesome and helped get me in a new Ram. Thank you Khalil!
Very disappointing and concerning experience with this dealership. I had an appointment on September 17 at 11:30 AM to have my Jeep checked and asked questions about whether the diagnostics and repairs would be covered under my warranty because I had a check engine light on. I spoke with an employee in the office who printed a VIP Summary Report for me showing my vehicle mileage as approximately 64,000 miles. I immediately told him this was incorrect and showed him a picture of my odometer showing approximately 54,000 miles. He told me to go back to the dealership where I purchased the vehicle because ... Read More Google - Oct 3, 2026
Khalil was great
The staff at this dealership are very friendly, supportive, and excellent in customer service. Heather and Jay explained the application process clearly and provided comprehensive details about the vehicle I'm financing. Their warranty offers extra protection, giving me confidence while driving and saving me thousands of dollars over time. I had many questions when I visited, and they answered all of them without hesitation. (5 stars)
Great experience working with the team here. Brandon was easy to work with and there was never any pressure.
Great time dealing with Contemporary....best part was there was no pressure whatsoever and the whole process went smoothly. I did have 2 issues though. First, I was there 4 hours and I thought that was to long. I went there knowing what I wanted and the vehicle was out front and ready. But it took to long to process all the paperwork. And second, the finance guy had all the financing complete even before I went into the finance office. I didn't like the finance company they went thru but because I had been there so long, I wasn't ... Read More Google - Sep 23, 2026
Thank you to Joe in Service for helping us with the loose tail gate latch. We recently bought the Compass, and after purchasing, we realized an issue. It was not covered under the limited dealership warranty, but Joe did the right thing by his customer and fixed it. That's how you earn repeat business. Well done Joe! 11 for a score
Clear and concise communication and work done in a timely manner within quoted costs. Thank you.
Service was fast and complete. Joe is a very good service advisor. He made the experience extremely easy. Highly recommend.
Recently bought a vehicle from Contemporary and it was a quick and smooth process with no BS. Their Service Department is also great, super friendly and informative.
Awesome service, friendly and professional
Kelly, the assistant manager was fantastic! I went in for a synthetic oil change and asked Kelly if the Mechanic could perform a multi point inspection. I asked for the inspection because New Hampshire no longer requires the vehicle to be inspected. I would feel a lot safer with them going over my Jeep Looking for any defects.
They are certified mechanic did come up with a couple of issues. When I asked Kelly to take me over to the vehicle, she immediately produced pictures of what potential problems.
I asked if they could take care of those problems today ... Read More Google - Sep 18, 2026
Staff very friendly and knowledgeable about the vehicles.. Yensy was excellent to work with. Will recommend them..
I live in MA. Drove an hour and 10 minutes to purchase my pink jeep! I’ve been wanting a pink jeep for 40 years! Best customer service, and sales team! I recommend this dealership to everyone! 5 star service! Ask for Andrew! Best salesman!
Easy to deal with- Yensy from sales
Very friendly. Great service. Communication good.
Great job very happy 😊 Yensy in Sales
The service department was very helpful with my jeep electric vehicle when we called on a Saturday (not all jeeps service an electric). Once they had my vehicle I was getting timely updates from Kelly and they fixed all the issues very quickly! Great experience, will be back if I need anything.
Just made my first purchase with the team at Contemporary Automotive, it was a great experience all around. I wasn’t in a rush to replace my car, so I took a lot of time (months) to find the right vehicle. Brandon C. was awesome through it all, he would send options that he thought would fit my budget and plan, I test drove a bunch of different vehicles, there was never any pressure to buy. The team was always very friendly and answered any questions that came up. The sales manager Steve S. was also awesome to deal with, ... Read More Google - Sep 4, 2026
Just made my first purchase with the team at Contemporary Automotive, it was a great experience all around. I wasn’t in a rush to replace my car, so I took a lot of time (months) to find the right vehicle. Brandon C. was awesome through it all, he would send options that he thought would fit my budget and plan, I test drove a bunch of different vehicles, there was never any pressure to buy. The team was always very friendly and answered any questions that came up. The sales manager Steve S. was also awesome to deal with, ... Read More DealerRater - Sep 4, 2026
The service team was top notch. They listen to my description of the problem. Wasted no time to diagnose & find the exact cause. They contacted me shortly after with an exact estimate for repairs & timeline to fix. They might be expensive, but you get what you pay for! I have no hesitation bringing my automobile back to them for what ever it might need in the future. Thank you Contemporary CDJ Service Team!
Kelly was fantastic. I had to do a lot of work to my jeep and she was fantastic . Keeping me informed and having patience with me when she had to give me hard news about my jeep. Thank you so much Kelly.
I had a great experience purchasing my brand new Jeep from Contemporary Automotive in Milford, NH! From start to finish, the entire process was easy and enjoyable.
I worked with Yensy, Kris, Jay, and Ben, and everyone was friendly, helpful, and great to work with. They were able to get me competitive pricing and made the whole buying process go smoothly. I really appreciated being able to arrive, get everything taken care of, and drive home in my new Jeep that same day!
The dealership itself is beautiful, modern, and extremely clean. They also made sure my Jeep was spotless ... Read More Google - Aug 31, 2026
I had a great experience with this dealership. Everyone was super helpful, friendly. My sales representative, Heather was a delight to work with. Very positive and upbeat. It was a terribly rainy day and she was out in the rain quite a bit for us and she remained pleasant and patient with me! She also had to stay late for me on pick up day without making me feel rushed or a bother. We will be back there to buy my daughter’s Jeep!
One of the best truck buying experiences ever! Julio my salesman was the best and the rest of the team was great. I live in Maine and they made the whole experience seamless! Five Stars!
I live in Maine (3 1/2 hrs away) and purchased a 2026 Ram Tungsen with salesman Julio. The whole process went great! One of my best truck buying experiences ever! The whole team was awesome to deal with right down to pricing and when I arrived it wasn’t an all day experience so I could get home at a reasonable time. Would definitely buy from Contemporary Again and Highly Recommend!
Buy a use truck was a horrible experience,I now I buy a truck with no warranty but a least when a dealer sell a truck need to be sure the vehicle is working properly,the one I bough two weeks ago is in a shop next day and can drive yet.
They offered to buy a vehicle off of me. We went over the description of the vehicle. It was exactly what was stated. They proceeded to tell me they were going to give me the amount I wanted so I drove an hour and a half down there and had my friend follow me. Then they proceeded to offer me half the amount after looking at it. They knew my bottom dollar and they knew the condition of the vehicle. It was absolutely unprofessional, and I would never recommend them to anyone.
05/31/25 date out, even with approved extended warranty, Contemporary and management would find anything to say why they would not cover the complete air conditioning repair, even after putting dye into the coolant system to find where it was pouring out from. Also, I had to pay for extra diagnostics, after the several trips, they finally found the AC Condenser that was the real problem, like I said, somehow they didn't see it after several trips, by this time the extended warranty (The fact warranty is 3 years, extended warrantys last for not much longer) by this time it expired, and ... Read More Google - Jun 11, 2026
Strike 2 for Contemporary Automotive — completely incompetent and unprofessional
After an already awful buying experience, I was faced with the challenge to cancel an extended warranty. I did everything correctly up front, contacted the warranty company, gathered all required documents, and emailed the GM on 4/9 with full documentation, including proof the vehicle was paid off.
From there, it turned into a complete disaster: ignored emails and voicemails, repeated requests for documents already provided, and even being sent the wrong forms for a different warranty company. No organization, no communication, and zero accountability.
After constant chasing, someone finally processed the request—but ... Read More Google - Jun 3, 2026
Called on a car was willing to put down a deposit told not to by the salesman. Was driving down the next day from Maine. They apparently had someone else put a deposit on the car . Never use them
Extremely disappointing experience. I placed a deposit after agreeing on terms, only to face major delivery delays, poor communication, and constant follow‑ups on my end. When the vehicle finally arrived, the dealership drastically changed the terms and attempted to push a far more expensive deal. Getting my deposit refunded was unnecessarily difficult and handled unprofessionally. Overall, this felt misleading and left me with zero confidence in their sales practices. I would not recommend doing business here.
There are many recalls against my Jeep Wrangler 4xe that may catch on fire! They have not been helpful on getting this fixed at all. In the meantime my gas mileage has gone from 32 MPG to 20 MPG as I have to use gas. Don't recommend this dealership on product.
My car made a weird noise mid February. I brought my jeep compass here and they had made a diagnosis of the timing chain tensioner. I took it to murphy motor sports for a 2nd opinion and they discovered my water pump pulley bolts were lose. They also found 2 exhaust stays on front pipe missing mounting bolts to engine.
Joe was really patient and nice. However, the price difference of what the dealerships diagnosis was as opposed to the correct diagnosis is a huge difference. Because of this, I won't be coming back to this dealership.
I have my ... Read More Google - Mar 24, 2026
Excellent experience purchasing a pre-owned 2021 Jeep Gladiator, from first online contact with Kris G., and salesman Jack H. showing me the Jeep and all its cool features, to financing approval with Julio R.!!! It was worth the drive from RI and I would not hesitate to purchase from again. Highly recommend this team!!!
I am writing this review to warn potential buyers:
DO NOT SIGN ANY PAPERWORK WITH CONTEMPORARY UNTIL EVERY PROMISE, VERBAL OR OTHERWISE, IS FULFILLED AND DOCUMENTED. Once you sign, their "commitment" to customer service disappears.
On Nov 15, 2025, I came to Contemporary in a vulnerable position, recovering from major surgery for the past few months. While recovering, time got away from me and I needed a reliable plow truck for my business before the winter storms, as my plow truck was too far gone to be repaired. My experience with Manager STEPHEN SHEA, Sales Associate JACK MURPHY, and Sales ... Read More Google - Mar 8, 2026
I had a warranty recall done to my truck there months ago. They took my information put it in their database and then when I’m trying to enjoy my birthday with my family send me a fake extremely disingenuous text trying to sell me a new car. This type of marketing is not normal. No small business owner who respects their clients is doing morally bankrupt sales & advertising like this. Read the room. No one on their birthday wants to be pitched by soulless marketers.
I have been a long time customer of Contemporary Jeep. I was recently charged $232. just to do a diagnosis of an electrical problem. That's not to fix it, just to figure out what is wrong. Very unhappy and feel seriously overcharged.
I'm a 53 year old retired individual who lives in Worcester ,Massachusetts. Last Wed December 10th ,I went to Contemporary Motors to look at a 2024 F250 I'd seen advertised on the net.
I met salesperson Mike M, and took a test drive; everything went well. As we pulled back into the dealership and I put the car in park, Mike mentioned they did not have the title to this vehicle yet. Upon hearing that, I sighed and said " oh I've heard that before" Mike immediately said, "no, no, no, the title is arriving tomorrow, definitely ... Read More Google - Dec 17, 2025
An embarrassment of every cliché you hear about car dealerships. Bait and switch tactics, poorly trained sales associates, misleading advertisements and more! I made an appointment to see a vehicle and the sales rep was 25 min late. I was lied to by everyone that I spoke with as to where he was and why he was late. First it was he was out gassing up the vehicle then it was the vehicle ran out of gas and then when the rep finally showed up he told me that the battery died because the car ran out of gas. The vehicle ... Read More Google - Dec 11, 2025
Pre sale was okay but isn’t it always, they want your sale. Customer service after the fact is the true tell. The title needed to be fixed and I couldn’t register the truck. Customer service after the fact has not been attentive to details while signing paperwork or rectifying the title. I do live a hour away but that wouldn’t have been a problem if the paperwork and title were good. Still not done. Mistakes have cost me time and money. 2.5 stars.
If your looking to buy a jeep please do not go to contemporary. You will have a better buying experience some where else. Where the sales people are friendly and not rude. After you leave contemporary they still call you and text you to find out what the problem is. Well let me fill you in.ITS CALLED YOUR SALES SO CALLED TEAM. Buy your jeep at another dealership. Thank you
Absolutely terrible dealership to have your vehicle serviced. I had an issue with my Ram ProMaster with the ABS locking up. I even got the vehicle to create the fault with a tech in the vehicle. It freaked us both out. He immediately told me it was the ABS instead that they would take care of it. They held on to my vehicle for 2 weeks and basically told me that even though they were able to get the fault to take place that it was not throwing any codes. Therefore they would not be able to fix it. Finally, after 2 ... Read More Google - Nov 12, 2025
Polite, knowledgeable and not pushy! The best dealership I've ever bought a car from
Joe Bouley is very defensive and makes interactions uncomfortable. He does not try to find a solution, he immediately escalates and then throws a fit and refuses to work with you, tossing the iPad to somebody else... big yikes and not a great look for the first person you interact with in service at Contemporary! The techs and sales are great, but the service managers need to figure out what's going on there. I had an appointment scheduled for a Saturday. Matt, the Service Manager, called me and said, "Could you reschedule?" I initially said no because ... Read More Google - Oct 29, 2025
Customer service is absolutely horrible, no clarification at all for any of “dealership polices”
Very disappointed in the level of professionalism and service I received in follow up of my purchase of a new Jeep. I suggest you get everything set and done before signing any check. After that you're lucky to get a straight answer!
Service sucks. Installed brakes. Bolts never tighten brought back because I heard a noise was told they did not hear a noise. Local mechanic tightened the bolts and heard the noise. Thank you for your response. You are correct Nov 2024. I needed the Car for a christmas trip that was canceled. I only used the car in january for short runs. The news continued and got louder, on my way home the doctors, I stopped at your dealership. I was told that you were very busy and I could bring the car back next week.When I said I was ... Read More Google - Aug 15, 2025
First off Brandon was great and very nice. We bought a used van from them and initially I loved it. But I didn't even own it a few weeks and the air was not blowing cold. They topped off the Freon which I appreciated but then about a week later after their service department looked at it again they said that there was nothing wrong with the air conditioner. I brought it to my mechanic and they said the rear AC evaporator core was corroded and had to be replaced. So now I have to pay over $1000 to fix ... Read More Google - Aug 12, 2025
As cliche as it is, if I could give less than one star, I would.
If I were you, I would avoid Contemporary Automotive.
I put down a non-refundable deposit down on a car on May 24th, with confirmation that I was only putting down a deposit because it would secure the car for me.
On the same phone call that I made the deposit I also set an appointment to get the car on Tuesday 27th. I later rescheduled to Monday morning the 26th.
I put down a deposit on a car I was supposed to have within a ... Read More Google - Jul 14, 2025
We had 3 or 4 escalads.2 corvets Cadillac DeVille.cadillac sts ,Cadillac etc,1 mustang gt,2 jeeps. Never seen a farelly new vehicle with so many problems.contemporary dealership has to be the worst place we've ever had to deal with.They screw up and you end up paying for there failure.I would never recommend them to anyone.
Started out really well and Charles in sales was great. Have some stuff going on so my availability is really tight but bring my car in get it appraised and we’re 2k off(not end of the world and ask what we can do to make it happen bridge the gap) Get a text to come down the other manager wants to see the car get me more. I head down couple hours later after telling them I don’t want to drive and waste my time as I have they know I have some personal stuff going on ... Read More Google - Jun 29, 2025
Disappointing Experience – Lack of Transparency and Poor Customer Service
I’m extremely disappointed with my recent experience at this dealership. What began as a straightforward visit to view an Anvil JLU Rubicon quickly turned into a frustrating and misleading process.
Upon arrival, I was told the Anvil Rubicon had been sold and was offered a test drive in a 41X Rubicon instead. Strangely, after the test drive, the Anvil Jeep was suddenly available again—an inconsistency that immediately raised concerns.
After discussing pricing and trade-in values, I informed the sales team that I would be visiting another dealership as part ... Read More Google - Jun 25, 2025
Absolutely the worst service experience I’ve ever had. I will never return to Contemporary Automotive in Milford, NH. Its too bad, because it very local to me.
I brought my 2020 Ram 2500 with 23,000 miles in after the check engine light came on and my OBDII scanner showed emissions-related codes. I agreed to a diagnostic and state inspection. They diagnosed a faulty fuel tank pressure sensor, $1,300 for the repair—but refused to cover the repair under Ram’s federally mandated 5-year/50,000-mile emissions warranty, citing “water damage.”
When I referenced the warranty handbook and read the exact language aloud, the service ... Read More Google - Jun 13, 2025
Scam artists.
Will be pursuing class action will be reaching out to all reviews and opening to public action.
Fraudulent diagnostic tests being ran will not check for previous diagnostic, they have done this over and over again.
Predatory practices , better business will also be notified .
Do better.
Vehicle alternator was tampered with at shop potentially during "diagnostic"
Starter still is good and battery seems good as well ,alternator though no issues until a day after vehicle returned from shop.
Vehicle went in for transmission issues with the repairs requested came out with nothing done not really at ... Read More Google - May 22, 2025
Summary: went in for service, came out -$200 with check engine light still on and flashing odometer.
Pro: provided a loaner while working on recall. (Hence the 2 stars)
Con: PAID $200 FOR SERVICE LIGHT TO STILL BE ON BECAUSE I DIDN'T MENTION IT SPECIFICALLY. (I did. Multiple times with multiple people. The service advisor didn't note it down and I didn't check line by line before signing. Still.)
Context: I went to schedule a service appointment. Part of the process asks if I want the recall and 130k miles service to be done as well, I said yes. ... Read More Google - May 21, 2025
The salesman was chasing me around the parking lot. I just ignored and moved along clearly they are starving there not how I roll when looking at vehicles
Friendly, but over pressured to buy a vehicle and gave an excited family member an insane interest rate.
Other dealerships are willing to negotiate, they are not. Glad I shopped around
I do not recommend this dealership if you are getting warranty work done on your vehicle. My vehicle was in their shop for over 3 weeks for a factory warranty repair. I was not given a loaner vehicle or offered compensation for $1000 worth of rental fees I incurred. Not sure what Dodge or this dealership thinks people should do when their primary vehicle is in the shop for a failure? Should we ride bikes everywhere? When I attempted to contact the service manager, he "answered" me through a technician from the service department - didn't even have the ... Read More Google - Feb 12, 2025
Sad excuse for a dealership would highly recommend avoiding this establishment at all cost
Never followed up on a ding repair! Several calls no response this was on a brand new car wont be back
Beware of sales department. Cody was very pleasant and accommodating through text and phone calls regarding the purchase of a new 2024 Jeep Gladiator Willys. Their price was discounted the LEAST off MSRP than any other dealership, but they had the color we wanted. We had a discount code from Jeep.com for $1000 and qualified for an addition $500 rebate. The day we were going to pick up the vehicle, Cody revealed the $1000 would not be honored. I stated in that case we were going to purchase at another dealer. It was more expensive, but had more options and a better deal ... Read More DealerRater - Nov 18, 2024
Will never refer anyone to Contemporary. It has not been a pleasant experience for me. I should have known not to purchase anything from them with the amount of calls, texts etc of are you ready to take it home? Buying a vehicle is always horrible. But this experience is below standard for me. They do not stand behind their name and brand and are less likely to respond to you once you drive off the lot. Completely disappointed and dissatisfied
We did not buy our Jeep there, but bought there previously. Showed up and asked to check the code on the check engine light. Was worried that it was dangerous for my wife to drive, and the technician said “no, we don’t have time…you’ll have to leave it” We just wanted to make sure it was safe to drive to her job as a school teacher. Last time we step foot on that property. I’ll drive 45 mins to buy from someone else when I live .5 miles away from Contemporary.
We just purchased a new Jeep Wrangler and have nothing but GREAT things to say about this dealership. From the time that we pulled into the lot to driving off with the Jeep. First Julio (the salesman) greeted us and was fantastic. There was NO HIGH PRESSURE SALES HERE. He found us EXACTLY what we were looking for. Then came the negotiations. The Sales Manager again was spot on with the offer and NO PRESSURE. Finally, our experience with Ashley (Finance) the paper work was a breeze and she was VERY pleasant and extremely organized. Might I add that the ... Read More DealerRater - Aug 24, 2024
If you are good 2 week repairs times, service is great. There appears to be a supply chain issue where parts not not readily available for repairs (even though the same parts can easily be obtained on open market). Until the dealership solves this issue I would avoid service at dealership.
